Q: Why is the iOS app rated 17+?
A: Because the Apple App Store approval process is very time-consuming and unpredictable, we were worried that Apple would reject us for showing the Twitter stream for #mbta. These tweets sometimes contain language that is inappropriate for young children.
Q: How can I support OpenMBTA?
A: The more people who use OpenMBTA, the more time we'll spend developing it. So please tweet about it, demo the app for others, and give the app a not unkind review in the Apple App Store and Android Marketplace.
Chris Dempsey and Joshua Robin of the Massachusetts Department of Transportation were tremendous sources of encouragement and answered lots of questions. They pushed the MBTA to open up its data and make apps like this possible.
Michael Smith of NextBus helped OpenMBTA access real-time bus data.
Eric Richmond helped create the mobile web interface for OpenMBTA.
Braulio Carreno also provided this project with useful insights into the GTFS dataset.
Hoony Youn created the Android client for OpenMBTA.
Daniel Choi created that iOS clients and the Ruby/PostgreSQL back end.
OpenMBTA is maintained by Kaja Software, a software company based in Cambridge, Massachusetts.
What information does the Application obtain and how is it used?
User Provided Information
This Application does not ask the user to input any information.
Automatically Collected Information
The Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system and information about the way you use the Application.
Does the Application collect precise real time location information of the device?
This Application uses the precise location of the device to help the user find the nearest MBTA stop and to understand how to get to navigate to their desired location. However, it does NOT collect or store this information anywhere.
Do third parties see and/or have access to information obtained by the Application?
Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We may share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
if Kaja Software Corporation is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via app announcemnet and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at email@example.com.
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate.
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at email@example.com